Guides for Every Step
Ledger.com/start is the official setup path for every Ledger device. The recovery phrase is generated offline on the device and never leaves it.
Quick start guide
The Ledger.com/start quick guide as a PDF, from unboxing to your first transfer.
Firmware release notes
What changed in the latest updates for Nano S Plus, Nano X and Flex.
Recovery phrase checklist
Store your phrase offline, on paper or steel, and never as a photo or file.
Phishing warning list
Ledger never asks for your recovery phrase. Learn the tricks scammers use.
Doorstep to first transfer
1
Day 0 · The sealed box arrives
Check that the seal is intact and that every item from the contents list is inside before you open anything else.
2
Day 0 +5 min · Connect and verify
Go to Ledger.com/start, the official setup path for every Ledger device, and run the genuine check in Ledger Live.
3
+10 min · Recovery phrase and PIN
The device generates your recovery phrase offline and it never leaves the device. Write it down on paper, then set a PIN.
4
+15 min · First transfer
Add your accounts and send a small test transfer first. Setup takes about 10 minutes from unboxing to first transfer.
Reach a specialist
Support available 7 days a week, 9:00 to 21:00 CET. Write or call and a setup specialist answers directly.
Address
1 Rue du Mail, 75002 Paris, France
support@ledgerstart.help
Phone